Checking your IP address, please wait.

Note: a small number of VPN providers use “residential” IP addresses that look like normal home connections. If your VPN is definitely connected but the badge still says “No VPN active,” this may be why, and it’s not necessarily a problem.

What to do next

What the status badge means

VPN is working: the IP address above belongs to your VPN provider, not your home broadband. Websites and streaming services will see your VPN’s location, not yours. That’s exactly what you want to see.

No VPN active: the IP address above is your real home IP. Your location is visible to every website you visit. If you expected your VPN to be on, it may not have connected properly.

IP address not changing after connecting?

If you connect your VPN, click “Check again,” and the same IP address appears, your VPN either hasn’t connected properly or your internet traffic is going around the VPN rather than through it. Here’s where to start: